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Diagnostic Devices, Inc. www.prodigymeter.com
Prodigy Talking Meter Owner’s Manual
36
37
Diagnostic Devices, Inc. 1.800.243.2636
Prodigy Talking Meter Owner’s Manual
SpecialmessagesandErrormessageshelptoidentify
certain problems but do not appear in all cases when a
problem has occurred. Improper use may cause an
inaccurate result without producing an error message.
If the problem is not resolved, please call Technical
Supportat1-800-243-2636forassistance.
Special Messages
Message What it means
“Lo” appears when your result
is below the measurement limit,
which is less than 20 mg/dL
(1.1mmol/L).“Lo”indicates
hypoglycemia(lowblood
glucose.)Youshould
immediately consult your
healthcare professional.
“HI”appearswhenyourresult
is above the measurement limit,
which is higher than 600 mg/
dL(33.3mmol/L).Youshould
immediately consult your
healthcare professional.
Blood
Glucose
level
LOW
Blood
Glucose
level
HI
Message What it means Action
Appears when the
batteries cannot
provide enough
power for a test.
Appears when
a used test strip
is inserted.
Error Messages
Appears when the
environmental
temperature is
below the system
operation range
50°F ~ 104°
(10°C~40°C).
Replacethe
batteries
immediately.
Test with a new
test strip. If the
problem persist,
please contact
Technical
Supportat
1.800.243.2636.
Contact
Technical
Supportat
1.800.243.2636.
Repeatthe
test after the
meter and test
strip is within
the operation
temperature
range.
SystemError
System Troubleshooting
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